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Cooktops Care Guide

Whether you own an electric cooktop or a gas cooktop, regular care and maintenance help keep your appliance performing safely and efficiently. Learn simple cleaning techniques, maintenance tips and best practices to preserve cooking performance, protect the surface and extend the lifespan of your cooktop.

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QUICK CARE CHECKLIST

A few simple maintenance habits can keep your cooktop looking great and performing reliably.

CLEAN AFTER EVERY USE

Wipe away spills and food residue once the cooktop has cooled to prevent stubborn stains.

USE THE RIGHT CLEANER

Choose cleaning products recommended for your cooktop surface to avoid scratches or damage.

CHECK BURNERS OR ELEMENTS

Inspect gas burners or electric cooking zones regularly to ensure they are clean and operating correctly.

REMOVE GREASE BUILD-UP

Clean around knobs, burner caps and surrounding surfaces to prevent grease accumulation.

AVOID ABRASIVE TOOLS

Use soft cloths or non-scratch cleaning pads to protect glass, ceramic and stainless steel finishes.

USE SUITABLE COOKWARE

Select flat-based cookware for electric cooktops and correctly sized cookware for gas burners to maximise cooking efficiency.

ESSENTIAL COOKTOP CARE TIPS

1

CLEAN SPILLS PROMPTLY

Food spills, grease and sugary residues become more difficult to remove once they harden. Cleaning the surface after each use helps maintain its appearance and prevents permanent staining.
2

CARE FOR YOUR COOKTOP SURFACE

Glass and ceramic cooktops should be cleaned with products designed specifically for smooth surfaces, while stainless steel gas cooktops benefit from gentle cleaners that preserve their finish without scratching.
3

MAINTAIN GAS BURNERS

If you own a gas cooktop, regularly remove and clean burner caps and grates. Keeping burner ports free from grease and debris helps maintain an even flame and reliable ignition.
4

LOOK AFTER ELECTRIC COOKING ZONES

Electric cooktops perform best when cookware has a flat, clean base. Avoid dragging pots across glass or ceramic surfaces, as this can leave scratches or marks.
5

KEEP CONTROLS CLEAN

Knobs, touch controls and surrounding areas should be wiped regularly to prevent grease build-up and ensure smooth operation.
6

USE THE RIGHT COOKWARE

Using cookware that matches the size of the cooking zone or burner improves heat distribution, reduces energy consumption and helps achieve better cooking results.

FACTORY SECONDS, CARTON DAMAGED OR REFURBISHED?

Cosmetic imperfection doesn’t change the need for proper care. All appliances sold by Smart Electrical Clearance Outlet are tested for performance and backed by warranty.

WHEN TO CONTACT US

Get in touch with our team if you notice any of the following:

Gas Burner Won’t Ignite

Electric Cooking Zone Not Heating

Uneven Heating Performance

Cracked Glass Cooktop Surface

Fault codes or operational issues

Contact Us

FAQs

How often should I clean my cooktop?

It’s best to wipe your cooktop after every use once it has cooled. Regular cleaning prevents grease and food residue from becoming difficult to remove.

Can I use the same cleaner on all cooktops?

No. Glass, ceramic, stainless steel and enamel surfaces often require different cleaning products. Always follow the manufacturer’s cleaning recommendations.

How do I care for a glass electric cooktop?

Use a soft microfibre cloth and a cleaner specifically designed for ceramic or glass cooktops. Avoid abrasive pads, steel wool and harsh chemicals that may scratch the surface.

Why is my gas burner producing an uneven flame?

Blocked burner ports are one of the most common causes. Cleaning the burner caps and ports regularly helps maintain an even flame and reliable performance.

Can I use cast iron cookware on a glass cooktop?

Yes, but take care when moving heavy cookware. Lift rather than drag cast iron pans to reduce the risk of scratching or damaging the glass surface.

Why is my electric cooktop heating unevenly?

Uneven heating can occur if cookware has a warped base or if the cooking zone requires servicing. Using flat-based cookware helps improve heat distribution.

Is it safe to use abrasive cleaning pads?

No. Abrasive pads and harsh cleaners can permanently scratch glass, ceramic and stainless steel surfaces. Always use soft, non-scratch cleaning materials.

How can I improve the lifespan of my cooktop?

Regular cleaning, using suitable cookware, avoiding impacts on glass surfaces and following the manufacturer’s maintenance recommendations will help maximise the life of your appliance.

Does a factory-seconds or carton-damaged cooktop require different care?

No. The same cleaning and maintenance recommendations apply. Factory-seconds and carton-damaged cooktops sold by Smart Electrical include the full manufacturer warranty, with an optional additional two-year warranty available for extra peace of mind.