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Washing Machine Care Guide

Simple care tips to keep your washing machine performing efficiently and delivering cleaner laundry for years to come.

Better Cleaning Performance
Lower Energy Consumption
 
Longer Lasting Appliance Life
Fresher Laundry Every Wash
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QUICK CARE CHECKLIST

A few simple habits can help keep your washing machine clean, efficient and reliable.

CLEAN THE DRUM

Run a maintenance wash regularly to remove detergent residue and odours.

LEAVE THE DOOR OPEN

Allow the drum to dry after each cycle to reduce moisture build-up.

CLEAN THE FILTER

Check and clean the pump filter regularly to maintain drainage.

WIPE DOOR SEALS

Remove moisture, lint and debris from the rubber door gasket.

DON’T OVERLOAD

Follow the recommended load capacity for better washing performance.

USE THE RIGHT DETERGENT

Use the correct detergent type and amount for your machine.

ESSENTIAL WASHING MACHINE CARE TIPS

1

CLEAN THE DRUM REGULARLY

Detergent residue, fabric softener and dirt can build up inside the drum over time. Running a maintenance cycle with an approved washing machine cleaner helps keep your appliance fresh and performing efficiently.
2

LEAVE THE DOOR OPEN AFTER USE

Leaving the door slightly open after each wash allows moisture to escape, helping prevent mould, mildew and unpleasant odours from developing inside the drum and door seal.
3

CLEAN THE FILTER

The drain pump filter collects lint, coins, buttons and other debris. Cleaning it regularly helps prevent drainage issues and keeps your washing machine operating efficiently.
4

WIPE THE DOOR SEAL

The rubber door gasket can trap water, lint and detergent residue. Wipe it dry after washing and inspect for hidden debris to help prevent mould growth.
5

AVOID OVERLOADING THE MACHINE

Overloading places unnecessary strain on the motor and suspension while reducing washing performance. Always follow the recommended load capacity for your appliance.
6

USE THE CORRECT DETERGENT

Using the right detergent and the recommended amount helps prevent excessive suds, residue build-up and poor washing performance while protecting internal components.

FACTORY SECONDS, CARTON DAMAGED OR REFURBISHED?

Cosmetic imperfection doesn’t change the need for proper care. All appliances sold by Smart Electrical Clearance Outlet are tested for performance and backed by warranty.

WHEN TO CONTACT US

Get in touch with our team if you notice any of the following:

Water Leaks

Unusual Noises or Vibration

Machine Not Draining Properly

Error Codes Displayed

Clothes Not Cleaning Properly

Contact Us

FAQs

How often should I clean my washing machine?

For best performance, clean the drum using a maintenance cycle once a month and wipe the door seal after every wash.

Why does my washing machine smell?

Unpleasant odours are usually caused by moisture, detergent residue or mould inside the drum or door seal. Regular cleaning and leaving the door open after use can help prevent this.

How often should I clean the filter?

Most manufacturers recommend checking and cleaning the filter every one to three months, or sooner if you notice drainage problems or unusual noises.

Can I overload my washing machine?

No. Overloading reduces cleaning performance, places extra strain on internal components and may shorten the lifespan of your appliance.

What type of detergent should I use?

Always use the detergent recommended for your washing machine. High-efficiency (HE) machines require HE detergent to minimise excessive suds and improve performance.

Why is my washing machine not draining properly?

A blocked filter, clogged drain hose or pump obstruction are common causes. If cleaning these doesn’t resolve the issue, professional servicing may be required.

Why is my washing machine vibrating excessively?

Uneven loads, an unlevel installation or overloaded drum are common causes. Ensure the appliance is level and distribute clothing evenly before starting a cycle.