Description

Split System Air Conditioners

Smarter, cleaner comfort built for Australian homes

The Hisense HAWU12KR Air Q Series Split System Air Conditioner combines powerful year-round performance, advanced air purification and smart connected control in one efficient system.

With 3.7kW cooling, 3.9kW heating, HI-NANO 99+ air purification, Full DC Inverter technology, Wi-Fi control, smart geofencing and whisper-quiet operation from just 19dB, it’s designed to keep your home comfortable, healthy and easy to manage in every season.

At a glance

Key product facts

Hisense
Brand

HAWU12KR
Model

3.7kW Cooling
Cooling capacity

3.9kW Heating
Heating capacity

Split System Air Conditioner
Product category

19dB
Minimum indoor sound level

Built-in Wi-Fi
Smart connectivity

7 Years
Comprehensive warranty

Product overview

Comfort that adapts to the way you live

The Hisense HAWU12KR Air Q Series is designed for Australian homes that want fast heating and cooling, cleaner indoor air and smarter everyday control.

Its HI-NANO 99+ air purification system helps reduce airborne viruses, bacteria, allergens and fine particles, while Anti-Bacteria Drying and Self-Clean Pro help keep the system itself cleaner and more hygienic.

For comfort, the system combines fast cooling and heating with Precision Airflow Control, automatically directing warm air upward in heating mode and cool air downward in cooling mode for more natural room coverage.

Smart Sensor functions including Wind Follow Me and Avoid Me personalise airflow based on where you are, while built-in Wi-Fi, ConnectLife app control, voice control and geofencing make it easy to manage comfort from home or away.

Engineered for Australian conditions, the outdoor unit includes 7-layer anti-corrosion protection, Golden Fin coating and insect-protected electronics for long-term durability.

Features

Features and product information

These details relate to model HAWU12KR.

01

3.7kW cooling and 3.9kW heating

Designed to deliver fast, dependable climate control across both warmer and cooler conditions.

02

HI-NANO 99+ air purification

An enhanced ion purification system helps reduce airborne viruses, bacteria, allergens, dust and fine particles for cleaner indoor air.

03

Anti-Bacteria Drying

Intelligent drying technology helps dry the evaporator after use to reduce moisture, bacteria and mould build-up.

04

Self-Clean Pro

Hisense’s patented cleaning system helps clean both the indoor and outdoor units, supporting hygiene, efficiency and long-term reliability.

05

Fast cooling and heating

Advanced DC motor technology and Strong Wind mode help move air quickly to bring the room to temperature faster.

06

Precision Airflow Control

Automatically adjusts airflow direction to suit the season, sending warm air upward in heating mode and cool air downward in cooling mode.

07

Full DC Inverter technology

The system continuously adjusts output to match demand, helping maintain steadier temperatures while improving energy efficiency.

08

Smart Sensor comfort

Use Wind Follow Me to direct airflow toward you or Avoid Me to redirect air away for more personalised comfort.

09

Super Quiet operation

Indoor sound levels start from just 19dB, making the HAWU12KR well suited to bedrooms, living areas and quiet environments.

10

Built-in Wi-Fi and ConnectLife

Control temperature, operating mode and airflow remotely through the ConnectLife app.

11

Voice control

Compatible voice control lets you adjust temperature, mode and power without needing to reach for the remote.

12

Smart geofencing

Set a preferred radius so the system can automatically turn on when you arrive and switch off when you leave.

13

Power monitoring

The ConnectLife app can track power consumption in real time, helping you monitor usage and make efficiency adjustments.

14

7-layer anti-corrosion protection

Multiple protective coatings help shield the outdoor unit against rust, moisture and harsh environmental conditions.

15

Golden Fin heat exchanger

A corrosion-resistant coating helps protect against salty air, rain and harsh weather while supporting long-term efficiency.

16

Built for Australian conditions

Designed to operate across outdoor temperatures from -15°C to 46°C, helping provide reliable year-round performance.

A good choice if you want

• A 3.7kW cooling / 3.9kW heating split system
• HI-NANO 99+ air purification
• Self-cleaning technology
• Quiet operation from 19dB
• Full DC Inverter efficiency
• Smart personalised airflow
• Wi-Fi and ConnectLife control
• Voice control
• Smart geofencing
• Real-time power monitoring
• Strong corrosion protection
• Great value from Smart Electrical

Energy ratings

Hot Zone
Cooling: 7.5 Star
Heating: 4 Star

Average Zone
Cooling: 5.5 Star
Heating: 3 Star

Cool Zone
Cooling: 6 Star
Heating: 2.5 Star

Indoor unit dimensions

291mm
Height

854mm
Width

204mm
Depth

9.5kg
Weight

Outdoor unit dimensions

585mm
Height

810mm
Width

280mm
Depth

31kg
Weight

Additional specifications

172.2L/s
Indoor airflow

19–39dB(A)
Indoor sound level

60dB(A)
Outdoor sound level

-15°C to 46°C
Outdoor operating temperature range

Warranty

1 Year
Comprehensive warranty

Check before ordering

• Confirm the 3.7kW cooling capacity is suitable for your room size
• Check indoor and outdoor installation locations
• Confirm electrical and pipework requirements
• Allow suitable clearance around both units
• Confirm Wi-Fi availability if using ConnectLife features
• Arrange installation by a suitably licensed installer
• Confirm the current unit condition and inclusions before purchase